Fees & Payment

Session Fees

Individual sessions are 50 minutes and family sessions are 75 minutes, conducted via a secure, PHIPA/HIA compliant video platform.

Individual Counselling

$145

per 50-minute session

Conducted via secure virtual video platform.

Family Counselling

$190

per 75-minute session

Conducted via secure virtual video platform.

GST may apply where required by provincial regulations.

Provincial Coverage

As a Registered Social Worker (RSW), I am licensed to provide virtual counselling services to residents in the following provinces:

  • Saskatchewan — Home Province / Online
  • Ontario — Electronic Practice / Online

Online sessions are available across most of Canada under Canadian Certified Counsellor (CCC) guidelines — not currently available in Quebec, Nova Scotia, New Brunswick, or Prince Edward Island. Please contact us to confirm eligibility if you reside outside the provinces listed above.

Payment & Receipts

Payment Methods

Payments can be made via e-Transfer to counsellor@heartsagecounselling.ca. Payments are due prior to or at the time of the session.

Receipts & Documentation

Official receipts are provided automatically after each session, which you can submit to your private insurance provider for reimbursement.

Insurance & Coverage

Private Insurance

Most private insurance plans cover services provided by a Registered Social Worker (RSW) or Canadian Certified Counsellor (CCC).

Tip: We encourage you to check with your insurance provider in advance to confirm that "Social Work" or "Counselling" services are included in your specific benefits package.

Direct Billing

To help make counselling more accessible, direct billing may be available for eligible clients through:

  • Non-Insured Health Benefits (NIHB)
  • TELUS Health eClaims (for participating insurance plans)

If you’re unsure whether your plan is eligible for direct billing, I’d be happy to discuss your options with you before your first appointment.

Read about our approach to Indigenous mental health →

Cancellation Policy

Please provide at least 24 hours' notice if you need to cancel or reschedule your session:

  • Cancellations with less than 24 hours' notice may be charged the full session fee.
  • Fees may be waived in cases of emergency.

Note: All appointments are booked in Central Standard Time (CST). Late cancellation or no-show fees still apply in the case of missed sessions due to time zone differences.

Questions About Fees?

You are welcome to book a free 20-minute consultation to explore whether counselling is a good fit.

Book a Free 20-Minute Consultation